Optimizing volunteer and staff management over a season of events

The Automobile Club de l'Ouest (ACO) , legendary organizer of the 24 Hours of Le Mans , is not only a leading player in technological innovation on the track, but also off it. Since 2021, The ACO has taken a bold step towards improving its human resources management by deploying Qoezion , a complete volunteer and staff management solution for the races held on the circuit in the region of Sarthe, France.

Technological innovation off the track

The 24 Hours of Le Mans has always been a showcase of technological innovation for the automotive industry, and the ACO has extended this innovative spirit to human resources management through the implementation of Qoezion. This is an example of how innovation goes beyond the track, and now includes the way the ACO manages its staff and volunteers. The solution saves time in human resources management, as testified by Pierrick Navarre, Spectator Experience Manager.

Pooling and building on strengths

The ACO organizes several races each year, each one involving a large number of teams. Deploying Qoezion across all these events provides an integrated solution for coordinating the thousands of volunteers and staff who contribute to the success of each event. Essential features such as duplication and the creation of a growing community enable the ACO to maintain operational consistency while adapting to the specificities of each race.

The road to operational excellence

Thanks to Qoezion, the ACO is making significant progress towards operational excellence, demonstrating that innovation and continuous improvement are at the heart of its culture. The organization is ready to take on new challenges, while relying on the skills and commitment of its growing community of volunteers.

The ACO remains a world leader in motor sports, both on and off the track. The deployment of Qoezion demonstrates the ACO's commitment to the future, while preserving the traditions that have built its reputation.